Luggage Shipping Services

For your convenience Holland America Line has partnered with two luggage transport services for your convenience. Luggage Direct and Luggage Forward® two different services offering a variety of services with the sole purpose of easing your travel! By taking the handling of your luggage out of the equation you will proceed much quicker through the check-in process and save a considerable amount of time.

1. Luggage Forward
Luggage Forward is a worldwide door-to-door service allowing you to have your bags picked up at your home and delivered to your stateroom. Upon disembarkation, your bags are delivered directly back home.

Luggage Forward offers:
• International service
• Ability to bypass unpredictable checked baggage fees
• No risk of airlines losing luggage
• Full money back plus $500 on-time guarantee

Book online at or call Luggage Forward directly. From the U.S. dial 1-866-416-7447, from the UK dial +44 2033 754769 or +1-617-482-1100 if calling from any other location.

*Expert Advice: Luggage Forward is a great way to avoid lugging formal wear for pre- or post-cruise hotel/land packages – send baggage ahead of you that you won’t be needing for that portion of the trip in order to more fully enjoy your journey.

2. Luggage Direct
Luggage Direct offers you the opportunity to receive your airline boarding passes and check your luggage in to your flight while still onboard your Holland America Line ship. Our TSA-approved partners will take your luggage directly from the ship and deliver it to your outbound aircraft. You will claim your luggage when you arrive at your final airport destination.
If you want to make your trip home even easier, sign up for Bags VIP luggage delivery and eliminate having to deal with your luggage completely.* (See section for Bags VIP Luggage Delivery below for details.)

Luggage Direct offers:
• Ability to enjoy your final hours in port at your leisure without having to stand in line at the airport.
• Avoid lines at disembarkation as you are invited to be the first to disembark
• No need to locate your luggage or wait for a porters assistance in the terminal
• Avoid lines at the airport – with boarding pass in hand and no luggage to check you can proceed directly to Security.
• Luggage Direct is available on all or our vessels when sailing in and out of the following ports:
- Anchorage
- Fort Lauderdale
- Seattle

For more information, or to sign up go to or call 1-877-847-0045 to speak to one of our customer service representatives.

Please note the following general information about Luggage Direct:
• Cost is $19.95 per person
• $29.95 for Copenhagen
• Airline-assessed baggage fees will be applied to guest’s onboard account when applicable as per your airlines rules.
• Guests may check no more than 3 pieces of luggage per person.
• Upgrade requests, seat assignment changes, and flight changes cannot be accommodated onboard.
• Restrictions for each homeport city include participating airlines, earliest and latest flight times, and citizenship requirements.

3. Bags VIP Luggage Delivery
Bags VIP luggage delivery allows you to bypass the baggage claim and begin making the most of your vacation right away, without the burden of luggage. With Bags VIP luggage delivery service, you can skip baggage claim and head directly to your ship upon arrival. A Bags VIP agent will retrieve your luggage from baggage claim and deliver it straight to your ship, where it will be waiting in your stateroom.

On the return trip, Bags VIP luggage delivery can deliver your luggage from baggage claim at your destination airport to your home or hotel, just like the service delivered your bags to the ship when you arrived. The service is available in more than 250 U.S. airports. By combining Holland America’s Luggage Direct onboard airline check-in and Bags VIP luggage delivery services, you can check your luggage on the final day of your cruise and not have to deal with it again until it is delivered to your door! Service starts at only $29.95 for 1 bag and $39.95 for 2!

Luggage will be delivered within four hours from the time the bag arrives at the baggage carousel, or within six hours for delivery destinations more than 40 miles from the airport.

For more information, or to sign up go to or call 1-877-847-0045 to speak to one of our customer service representatives.


Enjoy the best available fares and special benefits, like shipboard credits, upgrades, and FREE shore excursions.

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